Frequently asked questions

What are wait times for new appointments?

Appointment scheduling is easy. Typically, we have availability within hours if you are paying out of pocket, 1-4 days for insurance. You can reach out or schedule your appointment by phone, email or via the online calendar. You simply provide us with some basic information such as your name and reason for your visit and then you are well on your way to an appointment.

How much does it cost?

In-network insurance with covered services will be charged according to your insurance benefits if you provide us with your full insurance information. If you are self-pay or your insurance plan is out of network, then the rate is $199 for initial appointments and $99 for follow-up appointments. Check out our payments page.

How do I get my medication?

Your provider will send your prescriptions to your local pharmacy or mail-order pharmacy.

Do you accept insurance?

We accept insurance. Currently accepting Aetna, Anthem, Carelon, Cigna, Evernorth, Magellan, Optum, United Healthcare, Oxford. Before your visit, we verify your insurance to check eligibility for requested service. We will notify you if you are ineligible or any other issues before the appointment.

What happens after I schedule?

A secure video appointment link will be sent to your email after you schedule and complete your online intake form. For your appointment, pick a comfortable place and simply login to your session at the specified time. During your visit, your psychiatric provider will listen carefully to your specific concerns to collaboratively develop a treatment plan to help you to thrive at your best!

Still have questions?

Send us a message here

Is medication required?

Medication is not required for everyone. Some individuals benefit from therapy, education, and coping strategies alone, while others may benefit from medication as part of care. Treatment recommendations are individualized and based on a full assessment.

Do you provide emergency or crisis care?

Telepsychiatry services are not appropriate for emergencies. If you are experiencing a mental health crisis or immediate safety concerns, please contact 911 or the 988 Suicide & Crisis Lifeline.